At ARCK, our mission is to relieve pain and suffering by providing quality care in a compassionate and efficient manner.
Relieving pain and suffering
Many of the illnesses we encounter are painful and debilitating. It is our aim to treat your symptoms in the most effective manner possible. Most often, this involves specifically addressing the cause of the symptoms, and to do so, we first need to make an accurate diagnosis. While non-specific means of pain relief can be used to temporarily reduce symptoms, we have found, and research ahs supported, that targeting specific diseases produces the best long-term result. This is where the care of a rheumatologist can prove most helpful.
Providing quality care
Our health care providers are very conscientious to keep up with the latest developments in treating rheumatic diseases in order to provide you with the best outcome possible. Nonetheless, no matter how diligent we are to stay current, there is simply no substitute for time. Quality care takes time, and it is our pledge to you as patients to give you enough time to address your concerns and to allow us to understand your problems in detail.
It is our goal at ARCK to demonstrate compassion to those who are in need of our care. We strive to make this evident from the moment you walk in the door, from the receptionist's desk to the nurse or medical assistant's checking you into a room, to the services provided by our lab, x-ray or infusion personnel, to the office visit with one of our providers.
Because quality care takes time, we must give our best effort to stay efficient and accommodate the large number of patients in need of rheumatic disease care with a limited number of specialty providers. This is our motive behind our future plans to recruit an optimum number of providers and behind many of our policies regarding office visits (see the Patient Manual). In order to remain efficient and make time for the large number of patients waiting for appointments, we need your help. Keeping scheduled appointments and calling as far in advance as possible to cancel or reschedule office visits will open up space for other patients who would like to have your appointment slot and eliminate any wasted space. Any effort on your part will help all of our patients.